Retrieving a Vehicle from Impound

WHAT YOU NEED TO KNOW IF YOUR VEHICLE WAS TOWED AND TAKEN TO THE IMPOUND YARD

Vehicles that have been impounded, that are not on an investigative hold, can be picked up during normal business hours at the Impound Yard. The Impound Yard is open 7 days a week at 8 a.m. The gate closes at 4:45 p.m. daily. The Impound Yard is closed on city-approved holidays. 

If the registered owner wishes to retrieve his/her vehicle from the Impound Yard, he/she must provide the following three items:

  1. Valid driver's license if the vehicle is being driven from the lot. If the registered owner does not have a valid driver license, he/she can bring another person with a valid driver license to drive for them, or they can have the vehicle towed from the lot.  The registered owner will still need to provide picture identification.
  2. Current vehicle registration in their name
  3. Current vehicle insurance

Tow Fees 

The fees associated with the impounded vehicle must be paid prior to the vehicle leaving the lot. 

The tow fees are:

  • $125.00 for vehicles with a gross weight of less than 10,000 pounds                   
  • $150.00 for vehicles with a gross weight of more than 10,000 pounds.

Additional fees may be charged IF one of the following services was provided.

  • $15.00 for each tire that was required to be changed at the scene
  • $15.00 if the drive shaft had to be disconnected
  • $30.00 if a dolly was required to tow the vehicle

Storage

  • $20.00 per day for each vehicle up to 1 ton capacity after the first 24 hours.               
  • $30.00 per day for each vehicle of 1-5 ton capacity after the first 24 hours.              
  • $40.00 per day for all other vehicles (trailers, commercial type busses, etc.)                   

If the vehicle is picked up within 5 calendar days, the first 48 hours of storage fees are waived.

READY TO PICK UP YOUR VEHICLE 

Helpful Forms 

Release of Authorization Form 

Complete the Release of Authorization Form if you are unable to come in person to pick up your vehicle but are sending someone else. 

OTHER FORMS

Indemnity Agreement/Hold Harmless Form

Lienholder Checklist

Lienholder Checklist for Car Lots

Lienholder Checklist for Individual

Lienholder Checklist for Finance Company